Discussion:
Problem sending emails
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john smith
14 years ago
Permalink
Hi there!

I wonder if you can help me?

I work from home and have been sending in work and invoices but my emails
haven't all been getting through, which is very annoying and may lead to my
going overdrawn. Could you take a look at the problem and see if it's at my
end or yours?

Thanks in advance!

john
Ritchie Valens
14 years ago
Permalink
John,

Check Log files to see if an error has come up, in the transfer of
your email process?

Failing that, check spam bin, and find out if attatchments have been
filtered out.


Try Logging into webmail, ( I assume you have a Virginmedia old NTL
world account )

And try from there?



Good Luck



On Fri, 19 Aug 2011 17:13:33 +0100, "john smith"
Post by john smith
Hi there!
I wonder if you can help me?
I work from home and have been sending in work and invoices but my emails
haven't all been getting through, which is very annoying and may lead to my
going overdrawn. Could you take a look at the problem and see if it's at my
end or yours?
Thanks in advance!
john
Life is Good !!!
john smith
14 years ago
Permalink
Post by Ritchie Valens
John,
Check Log files to see if an error has come up, in the transfer of
your email process?
How do I do that? I'm pretty clueless with computers...
Post by Ritchie Valens
Failing that, check spam bin, and find out if attatchments have been
filtered out.
Nothing in my spam bin: It's my OUTGOING emails that people aren't
receiving. It's financially crippling, too...
Post by Ritchie Valens
Try Logging into webmail, ( I assume you have a Virginmedia old NTL
world account )
What's "webmail" when it's at home? Google throws up hundreds of hits...
Post by Ritchie Valens
And try from there?
I could try from my Yahoo account (in fact, I've had to), but why shouldn't
I do it using Virgin from my professional working out? What pay for a
service that doesn't work properly?
Post by Ritchie Valens
Good Luck
On Fri, 19 Aug 2011 17:13:33 +0100, "john smith"
Post by john smith
Hi there!
I wonder if you can help me?
I work from home and have been sending in work and invoices but my emails
haven't all been getting through, which is very annoying and may lead to my
going overdrawn. Could you take a look at the problem and see if it's at my
end or yours?
Thanks in advance!
john
Life is Good !!!
Patrick
14 years ago
Permalink
Post by john smith
Post by Ritchie Valens
Try Logging into webmail, ( I assume you have a Virginmedia old NTL
world account )
What's "webmail" when it's at home? Google throws up hundreds of hits...
On VirginMedia website; http://www.virginmedia.com/
There is a Tab that says; 'Email', click this.

Or goto direct to;
http://www.virginmedia.com/customers/emailgateway.php

Enter your details and you should then see your Virginmedia Webmail.

Check there in the 'SPAM' folder, if your lost posts are in there call back
here and I'll tell you how to stop the posts going into the 'SPAM' folder !
DaveG
14 years ago
Permalink
Post by Patrick
Check there in the 'SPAM' folder, if your lost posts are in there call
back here and I'll tell you how to stop the posts going into the 'SPAM'
folder !
Are the VM/Google user spam filters capable of scanning outgoing mail
now? Interesting.
--
Dave
Beauty is in the eye of the beerholder
john smith
14 years ago
Permalink
...
Thanks for that!

Well, they're not going into my spam folder and my inbox is full of received
messages - but there's no sign of the sent messages... all of which were
sent to the same email address: ***@Rebellion.co.uk

So I'm no closer to a solution. Looks like I'll have to stick with Yahoo
mail and just hope this problem resolves itself...
Boscoe
14 years ago
Permalink
...
Everyone should know you don't send anything secure by email for obvious
reasons but Yahoo are taking privacy to a new level.


<http://help.yahoo.com/l/us/yahoo/mail/ymail/migrating/fromclassic/mltamscanning.html>
DaveG
14 years ago
Permalink
Post by Boscoe
Everyone should know you don't send anything secure by email for obvious
reasons but Yahoo are taking privacy to a new level.
<http://help.yahoo.com/l/us/yahoo/mail/ymail/migrating/fromclassic/
mltamscanning.html>

One reason why I don't, and never will, use any of the so called "free"
webmail services (other than when I need a throwaway to sign up for
something)

Not sure when I last checked my yahoo or google accounts. I have them
purely so as to be able to log into some services, again, not used for
anything actually important.

I've never really trusted ISP email that much either, especially VM since
it's been sub-contracted out to VM.

Work stuff goes via the company domain and servers, personal stuff goes
via my own domain and a paid for server with an SLA.
--
Dave
Beauty is in the eye of the beerholder
Boscoe
14 years ago
Permalink
...
Yep... email is about as private as a postcard, passing through many
server computers, often in several countries, with widely varying
degrees levels of security.

Gmail and Yahoo have been told by the Information Commissioner’s Office
that the changes were allowed as long as users were kept informed.

However, Microsoft’s Windows Live webmail service does not scan the
contents of emails... yet!

Ritchie Valens
14 years ago
Permalink
John,

Sorry to throw lots of instructions at you of things to do.
It looks like the questions have been answered.


Webmail is basically your email account that you can access on the
web.

In simple terms, if you go abroad, you can access emails from the
World Wide Web ( www )

Try sending yourself an email, and see what error it throws up,
A box should pop up saying that an error has occured.

When you do get that error post it in this newsgroup, and it will help
us to help you.


There are 2 types of servers

POP3 = Incoming emails
SMTP= Outgoing emails ( The one you are struggling with )

I use Hotmail, and it tells me to download an Outlook connecter, a
piece of software that links up my Outlook ( email software ) to
Hotmail email account.


I will be checking this newsgroup, so if you are still struggling, I
can somehow help you and talk you through setting up the account.

Please don't give any personal account details away to anybody.



Chat soon

Regards







On Fri, 19 Aug 2011 23:47:43 +0100, "john smith"
...
Life is Good !!!
john smith
14 years ago
Permalink
Post by Ritchie Valens
John,
Sorry to throw lots of instructions at you of things to do.
It looks like the questions have been answered.
Webmail is basically your email account that you can access on the
web.
In simple terms, if you go abroad, you can access emails from the
World Wide Web ( www )
Try sending yourself an email, and see what error it throws up,
A box should pop up saying that an error has occured.
Didn't get an error: I sent an email FROM my ntlworld address TO my ntlworld
address and it came through right away! Then I sent one from the Virgin
Media Mail page and I received it in BOTH accounts... maybe the problem's
resolved itself? I can but hope!
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